The Microsoft Store serves as a valuable platform for downloading and installing apps on your Windows 10 PC. Nevertheless, akin to any software program, it may occasionally experience crashes. If you’re experiencing Microsoft Store crashes on Windows 10, there are a few things you can try to fix the problem.

Ways to Fix Microsoft Store Crashing on Windows 10

In this blog post, we will guide you through several common solutions for resolving Microsoft Store crashes. We’ll also provide some additional tips to help you keep your Microsoft Store running smoothly.

1. Check your date and time settings

One of the most common causes of Microsoft Store crashes is incorrect date and time settings. To make sure your date and time settings are correct, follow these steps:

  1. Press Windows key + I to open the Settings app.
  1. Click Time & Language.
  1. Click Date & time.
  1. Make sure that the Set time automatically toggle is switched on.
  1. If it’s not, click Change and set your date and time manually.

2. Clear the Microsoft Store cache

Another common cause of Microsoft Store crashes is a corrupted cache. To clear the Microsoft Store cache, follow these steps:

  1. Press Windows key + R to open the Run dialog box.
  1. Type wsreset.exe and press Enter.
  1. A blank Command Prompt window will appear.
  2. After a few seconds, the window will close and the Microsoft Store will open automatically.

3. Reset the Microsoft Store

If clearing the Microsoft Store cache doesn’t fix the problem, you can try resetting the Microsoft Store. To reset the Microsoft Store, follow these steps:

  1. Press Windows key + I to open the Settings app.
  1. Click Apps.
  1. Click Apps & features.
  1. Scroll down and find the Microsoft Store.
  2. Click the Microsoft Store and then click Advanced options.
  1. In the Reset section, click Reset.
  1. Click Reset again to confirm.

4. Run the Windows Store Apps troubleshooter

Windows 10 includes a built-in troubleshooter for Windows Store apps. To run the Windows Store Apps troubleshooter, follow these steps:

  1. Press Windows key + I to open the Settings app.
  1. Click Update & Security.
  1. Click Troubleshoot.
  1. Click on Additional troubleshooters
  1. Click Windows Store Apps.
  1. Click Run the troubleshooter.
  1. Follow the instructions on the screen.

5. Update your Windows 10 system

Windows 10 receives regular updates from Microsoft, addressing bugs and enhancing performance. Ensure your system is current by checking for updates using the following steps:

  1. Press Windows key + I to open the Settings app.
  1. Click Update & Security.
  1. Click Windows Update.
  1. Click Check for updates.
  1. If any updates are available, install them.

Additional tips

  • Make sure that your antivirus software is up to date and that it’s not blocking the Microsoft Store.
  • Close any other apps that you’re not using when you’re using the Microsoft Store.
  • Try using the Microsoft Store in a different user account. If the Microsoft Store functions properly in an alternative user account, there may be an issue with your current user account.
  • If you’re still having problems with the Microsoft Store, you can contact Microsoft support for assistance.

Conclusion

If you’re experiencing Microsoft Store crashes on Windows 10, there are a few things you can try to fix the problem. The most common solutions include clearing the Microsoft Store cache, resetting the Microsoft Store, running the Windows Store Apps troubleshooter, updating your Windows 10 system, and reinstalling the Microsoft Store.

Frequently Asked Questions

How can I fix Microsoft Store crashes on Windows 10?

You can fix Microsoft Store crashes by checking your date and time settings, clearing the Microsoft Store cache, resetting the Microsoft Store, and running the Windows Store Apps troubleshooter.

What is the common cause of Microsoft Store crashes on Windows 10?

Incorrect date and time settings and corrupted cache are common causes of Microsoft Store crashes on Windows 10.

How do I check and adjust date and time settings on Windows 10 to prevent Microsoft Store crashes?

To check and adjust date and time settings on Windows 10, press Windows key + I, open Settings, go to Time & Language, then Date & time, and ensure Set time automatically is switched on.

How can I clear the Microsoft Store cache to resolve crashes on Windows 10?

To clear the Microsoft Store cache on Windows 10, press Windows key + R, open the Run dialog box, type wsreset.exe, and press Enter.

What should I do if clearing the Microsoft Store cache does not fix the crashes on Windows 10?

If clearing the Microsoft Store cache does not fix the crashes on Windows 10, try resetting the Microsoft Store by going to Settings > Apps & features > Microsoft Store > Advanced options > Reset.

Is there a built-in troubleshooter for Windows Store apps on Windows 10?

Yes, Windows 10 includes a built-in troubleshooter for Windows Store apps. You can run this troubleshooter to help diagnose and fix issues with the Microsoft Store.

How can I run the Windows Store Apps troubleshooter on Windows 10?

You can run the Windows Store Apps troubleshooter on Windows 10 by going to Settings > Update & Security > Troubleshoot > Windows Store Apps and following the on-screen instructions.

Are there additional tips to keep the Microsoft Store running smoothly on Windows 10?

Yes, apart from the mentioned solutions, you can also ensure your system is up to date, run a full antivirus scan, and check for Windows updates to keep the Microsoft Store running smoothly on Windows 10.